While some of you have expressed concern that you may run out of skincare while our clinics are closed, we believe this not classified as “essential” (though some of us may beg to differ!) and whilst we are level 4, delivery is not permissible nor responsible as per NZ government shutdown regulations. Your health and safety - and the New Zealand public’s - is the overriding priority
Once we are able to safely drop down to level 3, we will begin to dispatch orders. We have created strict hygiene protocols to ensure you can re-stock from us with confidence. Our couriers will provide contactless delivery of your package. Our recommendation is to use gloves to open the courier package (then dispose of the gloves and bag), or disinfect the courier bag before opening it.
Please note our skin care ranges are medical grade, therefore we require you to be a registered member with The Face Place Medspa in order to purchase our active, vitamin A products. We do this to ensure your safety. In order to become an active member you need to have had a skin assessment within the last year. Once our team has checked that you have, your account will be made active and you will receive a notification.