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Contact Us

Britomart Clinic

50 Customs Street East, Auckland, 1010

Takapuna Clinic 

Level 1, 10 Northcroft Street, Takapuna, 0622 

NZ Freephone  0800 COSMED (0800 267633)

Phone                +64 9 358 5860
Fax                     +64 9 358 5870
Post                    PO Box 105023, Auckland 1143, New Zealand



Monday        10:00 am – 5:00 pm (Takapuna closed)
Tuesday        9:00 am – 6:30 pm
Wednesday   9:00 am – 6:30 pm
Thursday      9:00 am – 6:30 pm
Friday           9:00 am – 5:30 pm
Saturday       10:00 am – 4:00 pm


Cancellation Policy

Due to the intensive demand of our business, when you book an appointment with us, we commit the time and skills of our highly trained professionals to look after you. Therefore, we require card details to secure your appointment. 

If you fail to show up to your appointment, arrive more than 10 minutes late, cancel or change your appointment within 48 hours of your booking time, this will result in an immediate charge to your card, equal to your consultation price (for consultation appointments) or a minimum $150 fee (for all other appointments).

We understand that things outside of your control can pop up and we will always try to be accommodating, however we reserve the right to charge the full fee for cancellations under 48h or failed appointments.

Ask a Question

Online Booking

Medspa EtiquetTe 

  • Please be on time for your appointment. Arrive 10 minutes early so you can get relaxed and refreshed before you see your expert. We don’t like to rush you and there will be paperwork for you to complete.
  • Avoid rescheduling if at all possible. We know sometimes emergencies arise and will always be understanding of this, but please be aware that multiple repeat offenders will be asked to consider other clinics.
  • Please do not bring children with you. This appointment is all about you! There is a lot of medical information to take in and it does require your full focus. For the health and safety of all persons in clinic, treatment rooms are strictly off-limits to children under 14 years old. 
  • You are welcome to use our WiFi. Please be courteous to other clients by keeping your phone on silent.


Britomart Car Park

Currently this car park is offering 2 hours' free parking with a receipt of $10 or more from a Britomart store (such as The Face Place). We also recommend using the valet parking option at Britomart Car Park. However, there are several options available here.


The Central Valet drop-off point is located on the corner of Gore and Tyler Streets, opposite Takutai Square. Drive in via the entrance on Gore Street, where you’ll be greeted by a friendly valet concierge. Just leave your engine running, take your ticket and off you go. Cars dropped here will be valet parked for you at Britomart Car Park. You can retrieve your car at any time by taking your valet ticket to Britomart Car Park Reception on the corner of Britomart Place and Scene Lane.

Valet parking is $20* for two hours (includes parking charges) $5 each additional half-hour to a daily maximum of $45 (to midnight). You just drop off your car and pick up a ticket, without the hassle of finding a parking space. It is available from 10am-8pm.

We suggest parking on Northcroft Street or Anzac Street using AT Pay & Display. 

Anzac Street Car Park

Anzac Street car park offers pay and display parking as well as monthly parking leases with casual parking from $1.

First 2 hours - $1 per hour
Hours thereafter - $2 per hour

Monday - Saturday 6pm - 8am No Charge
Sunday and Public Holidays No Charge
Motorcycle and Mobility parking P180 No Charge

* These tariffs are a guideline only and subject to change. Refer to the schedule of fees at the car park entry.

Opening Hours
Monday 9am – 5.30pm
Tuesday, Wednesday, Thursday 9am - 6.30pm
Friday 9am - 5.30pm, Saturday 10am - 4.00pm