Contact Us - Britomart

Contact Us

Britomart Clinic

50 Customs Street East, Auckland, 1010


Takapuna Clinic 

Level 1, 10 Northcroft Street, Takapuna, 0622 
(above the Department Store)

NZ Freephone  0800 COSMED (0800 267633)

Phone                +64 9 358 5860
Fax                     +64 9 358 5870
Post                    PO Box 105023, Auckland 1143, New Zealand



Monday        9:00 am – 5:30 pm
Tuesday        9:00 am – 6:30 pm
Wednesday   9:00 am – 6:30 pm
Thursday      9:00 am – 6:30 pm
Friday           9:00 am – 5:30 pm
Saturday       10:00 am – 4:00 pm


Cancellation Policy

Should you need to change your appointment time we request that you advise us at least 48 hours in advance. Cancelling within 48 hours of your appointment time will incur (for existing clients) a $150 charge, or 100% of your booking deposit, as a late cancellation fee.


Medspa Etiquete 

  • Please be on time for your appointment. Arrive 10 minutes early so you can get relaxed and refreshed before you see your expert. We don’t like to rush you and there will be paperwork for you to complete.


  • Avoid rescheduling if at all possible. We know sometimes emergencies arise and will always be understanding of this; but please be aware that multiple repeat offenders will be asked to consider other clinic.


  • This appointment is all about you! Please do not bring in small children as there is a lot of medical information to take in and it does require your full focus. For the health and safety of all persons in clinic, treatment rooms are strictly off-limits to children under 14 years old, and our reception area can't accommodate extra people. However, both clinics are surrounded by great cafes and spaces that they could make use of whilst you are in the clinic. 


  • You are welcome to use our WiFi. Please be courteous to other clients by keeping your phone on silent.

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Britomart Car Park

We have Britomart Car Park vouchers available at a discounted rate. These can only be purchased at our front desk after your treatment. Please call the clinic to find out more about these special rates.

Valet Parking (recommended) 

The Central Valet drop-off point is located on the corner of Gore and Tyler Streets, opposite Takutai Square. Drive in via the entrance on Gore Street, where you’ll be greeted by a friendly valet concierge. Just leave your engine running, take your ticket and off you go. Cars dropped here will be valet parked for you at Britomart Car Park. You can retrieve your car at any time by taking your valet ticket to Britomart Car Park Reception on the corner of Britomart Place and Scene Lane.

Valet parking is $20* for two hours (includes parking charges) $5 each additional half hour to a daily maximum of $45 (to midnight). You just drop off your car and pick-up a ticket, without the hassle of finding a parking space. It is available from 10am-8pm on weekdays only. 


We are in the process of securing valet parking for our Takapuna clients. You'll simply be able to drop your car outside the Department Store and our valet service will park your car for you! 

Until we have this option available, we suggest finding a park along Northcroft Street or alternatively along Anzac Street. 

Anzac Street Car Park

Anzac Street car park offers pay and display parking as well as monthly parking leases with casual parking from $1.

First 2 hours - $1 per hour
Hours thereafter - $2 per hour

Monday - Saturday 6pm - 8am No Charge
Sunday and Public Holidays No Charge
Motorcycle and Mobility parking P180 No Charge

* These tariffs are a guideline only and subject to change. Refer to the schedule of fees at the car park entry.

Opening Hours
Monday 9am – 5.30pm
Tuesday, Wednesday, Thursday 9am - 6.30pm
Friday 9am - 5.30pm, Saturday 10am - 4.00pm